To order parts, gather the following information:
• Your name
• Company name
• Shipping address
• Phone number
• Purchase Order Number
• Serial Number of Body or Trailer
• Shipping instructions
• Name of manual
• Page part appears on
• Page issue date at top corner of page
• Part description
• Part number when manual provides one
• Other specifications requested in manual
Then contact Hackney Parts Dept. through one of the following methods:
Preferred payment is by Visa or MasterCard credit cards, or by Purchase Orders from customers with established, open accounts.
To return parts for credit, simply call the Hackney Parts Department for prior authorization. All returns must be shipped prepaid freight. A restocking fee will be charged to all returns. Special-orders are not returnable.
Our warranty is among the best in the industry, with all of our products covered by 10-durance, Hackney's 10-year warranty. Specific structural coverage for each part is provided with each unit purchased. Contact your Hackney Regional Sales Manager for details.
|
